About Mechanical Watch:
1. Special note: fully automatic mechanical watches, relying on the motion of the arm and automatic winding, so must wear more than 8 hours a day to ensure timely and accurate. Part of the automatic mechanical watch on a chain can also manually on the chain to supplement energy, method is under the conditions of buttons don’t pull out, 15 circle clockwise. Is not automatic chain on the manual and automatic mechanical watch, cannot make up by manual chain on energy. Warning: watch pointer to 8 p.m. until 4 am the next day, all the time, please don’t do the slow adjustment of calendar, week speed-dial buttons and press the quick adjustment, otherwise it will appear the phenomenon of calibration is ineffective, and may make speed-dial buttons infarction damage to push again, movement will be damaged. Mechanical watches should away from television, computers and other things with magnetic fields, so as not to affect the watch work.
2.The time error of watch
Watch the operation error including static operation (not wear) and dynamic operation error (wear). Static error is watch movement under the normal operation of the error, associated with the quality of the movement itself, are also associated with wear man’s activities. Due to different personal activity, the dynamic error of the watch is not the same. But why quartz watch is mechanical watch accurate? This is because the quartz watch the use of high frequency of 32768 Hz, quartz oscillator and ordinary mechanical watch fast swing frequency of 3 Hz, both differ 10000 times. Oscillator frequency is higher, the greater the stability of the oscillation, the stronger anti-interference ability, walk ShiYue accurately, thus quartz watch than mechanical accuracy. In addition, the mechanical watch because of the structure itself, subject to the effect of gravity, in a horizontal position and vertical position offset and produce a poor; Spring from tightening to relax, unbalanced moment, also can affect walking; So mechanical watch when precision is hard to compared with quartz watch.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Zeppelin Bay (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of zeppelinbay.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.